Friday, February 15, 2019

February - March News


President’s Corner

Now that the holidays are behind us, your board is focused on having a very productive year for the Stratford Manor community in 2019. This was self-evident in early February, when the board gathered for its first meeting of the new year and ran out of time well before finishing its meeting agenda.

Obviously, that’s a two-edged sword. On the one hand, we don’t want to delay action on pressing issues. On the other, we’re not sitting around trying to think of things to do.  I’ll accept the painful notion that some of you might sleep better when our board—and Congress—is not in session.

 I can only say that we try to use common sense when it comes to tackling issues. After all, we are also Stratford Manor homeowners.

When we entered 2018, we promised that we would provide quality guidance and oversight of AAMG (our property management firm), communicate regularly with all owners, and seek your input on suggested improvements. I think our track record supports the argument that we did what we said we would do.

I’m sure there are still some doubters about the wisdom of hiring a property management firm in mid-2017, but I am hopeful that the majority of our residents now see that it was a necessary and prudent decision.  And it’s getting better. AAMG is currently upgrading to a new accounting software that will allow owners to go online and check their personal accounts, as well as give board members direct access to financial reports and other information.

We have not formally closed our financial books for 2018, but we can tell you that we significantly increased our cash reserves from a year earlier, and entered 2019 with a very strong balance sheet.

Our rules and regulations committee has been working tirelessly on proposed changes that will reflect some of the preferences of our newer owners while respecting the desires of our long-term residents.  It is a rapidly changing world we live in, and Stratford Manor is no exception.  In 2018, a dozen new families moved into our community. This rate of change has an impact on our collective attitudes about our rules, but I assure you that we are approaching this important topic with a great deal of deliberation.

We also will be debating the pros and cons of introducing restrictions on rentals. The survey made it clear that some of you are concerned about the growing number of rental units in Stratford Manor.  Should we introduce a cap, or ceiling on how many we will allow? And a newer trend in some communities is the appearance of short-term rentals through networks such as Airbnb, which allow tourists to rent homes for short stays to save on hotel costs. Are we okay with that?

We will be addressing a number of issues like this in the coming months, as we strive to preserve our community and protect your home values. With your support, we will be successful.

                                                                                - John Gullett, President


New homeowners getting friendly SMA welcome

Katie Johnston, chairperson of the SMA board’s social and welcome committee, has launched a new program to officially welcome new homeowners to the Stratford Manor community.

Board members were asked to sign and write greetings in several cards that will accompany gift baskets filled with mostly Virginia-made items. Ms. Johnston will deliver the card and basket to each new homeowner once the property management firm tells her that a house sale has gone through.

“I understand that previous boards had various ways of welcoming newcomers”, said Ms. Johnston. “This will formalize the practice for the current board and ensure that we recognize everyone soon after they come in. It also gives us a chance to answer any questions about rules and other things we all take for granted.”

The new program got under way in January.


Landscapers behind schedule picking up leaves

If you still have leaves in the common area behind your home, take heart: Year-Round Landscaping (YRL) will get to it. YRL is simply running behind schedule, and now plans to complete the annual leaf pickup by mid-to-late February.

“The equipment they use to pick up large piles of leaves broke down on them in January,” said Nancy Allen, SMA Landscaping Committee Chairperson, “And rainy weather also slowed them down. But they understand the need to pick up the remaining leaves as soon as possible.”

Meanwhile, YRL has finished the beautification project for the islands on Kenilworth Dr. The project, which involved trimming trees, planting new grass and plants and spreading new mulch, has drawn praise from many of our residents.

And to help preserve the health and beauty of the area, several signs have been strategically placed to warn dog walkers to keep their pets off the landscaped areas. “One resident on Kenilworth told me that she has seen a noticeable decline in the number of dog walkers who allow their pets to go on the islands,” said Ms. Allen. “It’s not perfect,” she added, “but it seems to help—and I can see some grass coming up!”

Ms. Allen also wants to remind all of us that SMA rules require residents to pick up after their dogs, regardless of where they are in the community. Violators can be fined.  “We even maintain pet waste bag stations in common areas, so there really is no excuse not to pick up after their pets. Please: remember that it is everyone’s responsibility to keep Stratford Manor clean, safe, and friendly.”

At its Feb. 7 meeting, the board approved Ms. Allen’s request for a lump sum to cover the cost of fall and spring annuals in strategic locations, as well as additional mulch to help beautify some of the common areas on Sloan Place. In the past, each item not covered in the basic contract had to be individually approved by the board.


Despite changes, assessment payments make it through

 Even though our property management firm is no longer accepting payments at its Canon Boulevard office, and online payments now have to be sent to a new website, our first 2019 assessment process came off without a hitch.

When the Jan. 1 deadline and the 30-day grace period had passed, all but a couple of dozen owners had managed to get their payments to the right place—about the same as last year under the old system.

“We were pleased with how smooth the payment process was,” said SMA President John Gullett. “Credit goes to AAMG for helping anyone who called with a question or concern.”

Those owners who did not pay on time will receive letters advising them that a late fee will be imposed. They will also be told how to avoid having their debt turned over to a collections attorney.


Pipe breaks suspected at 2 storm drains

Ground erosion has been spotted around two storm drain boxes near the end of Wellesley Drive, indicating that one or more pipe connections has developed a leak in each location.

AAMG has arranged for inspections by two different contractors, both of whom explained that the erosion is caused by a break in the pipe or pipe connections to each drain box. Over time, these breaks create sinkholes, which eventually lead to the ground around the drain box collapsing.

The current SMA board has no knowledge of any other Stratford Manor drain boxes suffering breaks,  and one of the contractors said he is impressed that most of ours appear to have held up since their installation in the mid-1980s. He said some of the newer communities in the area have had drain pipe breaks within ten years.

A contract will be awarded soon, with work expected to start in a few weeks. Meanwhile, Robbi Henry, our property manager, cautioned residents to stay clear of the affected drain boxes, which have been marked with traffic cones.


State Farm audit shows HOA’s insurance coverage okay

A State Farm team of insurance experts conducted an audit of the SMA’s residential community association policy in early February, and concluded that our property and liability coverage is appropriate for our needs.

The SMA’s coverage does not protect individual townhomes. Rather, it covers property damage to the common areas (fences, signage, lighting, etc.), as well as certain liability issues.

Herb Garfinkel, local State Farm agent, led the community wide inspection in response to a request by the SMA board.  SMA Vice President Linda Wahlert said a board committee requested an explanation of the coverage because no one on the current board was sure how long it had been since the policy had been reviewed.

 “Herb said State Farm began insuring SMA in 2006, and he didn’t recall any claims over the past 12 years or so,” said Ms. Wahlert.  He added that ours is not a high-risk property to insure, since we don’t have playgrounds, swimming pools, etc., where the risk of damage or injury can be high.

“Even so,” said Ms. Wahlert, “we wanted them to take a fresh look at our situation and see if the coverage was either inadequate or too much.”  The timing is right, because the policy is due to be renewed in March.

So Garfinkel and his commercial field underwriter, Linda Price, toured the community, examined our policy, and concluded that no updates are needed at this time.

“But Herb also wanted us to remind homeowners that they should check their own homeowners’ insurance policy every couple of years, “said Ms. Wahlert, “just to make sure there are no gaps in their coverage. “ 


Trash Pickup Schedule

Feb. 20—Weds pick-up due to Presidents Day holiday. Trash, recycling & bulk
Feb. 26—Trash only
March 5—Trash, recycling & bulk
March 12—Trash only
March 19—Trash, recycling & bulk
March 26—Trash only
April 2—Trash, recycling & bulk
April 9—Trash only
April 16—Trash, recycling & bulk
April 23—Trash only
April 30—Trash, recycling & bulk
May 7—Trash only
May 14—Trash, recycling & bulk
May 21—Trash only
May 29—Weds pick-up due to Memorial Day holiday. Trash, recycling & bulk

If your container was missed during collection, call 757-933-2311.

Remember: Trash receptacles should be curbside for collection no earlier than 3pm on Monday for collection on Tuesday and removed from the street by 6pm on Wednesday.

Newport News bulk trash guidelines

Bulk trash is picked up every other week, along with household trash. A schedule is included on page 2 of this newsletter for your convenience.

Acceptable bulk waste items include furniture, mattresses and debris from residential remodeling and repair operations (if the work is performed by the resident and the proper building permit is displayed).

Requests to pick up household appliances such as refrigerators, washing machines or dryers must be called in to schedule an appointment for collection. To schedule a collection, call 757-933-2311. A collection will typically occur every Wednesday, but this is limited to the first 28 callers.

All yard waste, tree limbs and brush must be placed in a separate pile from other bulk waste items. These are taken to the city's compost facility to be composted or ground into mulch.

What CANNOT be collected:
· Propane tanks, unless valve is removed
· Tree stumps or roots
· Limbs and other woody waste larger than 6 inches in diameter and longer than 6 feet in length
· Non-transparent bagged waste
· Bags containing household trash
· Unbagged leaves, grass, etc.
· Debris from home improvement work performed by anyone other than homeowner
· Tires, auto parts and similar materials
· Bricks, blocks, concrete, glass, drywall, sand or dirt
· Paint or any liquid items