Wednesday, December 19, 2018

December - January News


President’s Corner

The year-end holidays prompt many of us to pause and reflect on what we accomplished over the past calendar year, and I am no exception. When I accepted the opportunity last December to assume the presidency of the Stratford Manor Association, I had no idea what I was taking on. On-the-job training best describes much of my learning experiences, combined with a heavy dose of sympathetic assistance from the more experienced members of the board and others.

I am still learning every day, but now it feels more like an opportunity than an obligation—an opportunity to make meaningful improvements in the operations of  the Stratford Manor Association. Like the medical profession and so many others, our board’s first obligation is to do no harm. Regrettably, we ran into some difficulties earlier in the year that allowed critics to challenge our performance in that area. But when the owners filled all nine board seats at the Annual Meeting elections in October, we were able to quickly right the ship, as old sailors might say. 

We now have a full board of nine directors, representing a broad range of experience and knowledge.  In early November the board elected officers for 2019, and appointed several committee chair persons to help us better focus on key areas of operations.  At our December 6 meeting, we tabled efforts to gain owner approval of a bylaws amendment that would allow more flexibility in the number of directors required to do SMA business. We still think there is merit in such a proposal, but we don’t want it to distract us as we tackle the challenges of 2019.

Identifying those challenges was made easier by looking at the fall 2018 owners’ survey. As we previously reported, we had excellent participation in that exercise, both in terms of the number of respondents and in the quality of their responses. For example, we now know that nearly everyone agrees with the need to enforce rules and regulations.  But we also know there is little agreement on how that translates into actual provisions of those documents.

One of our biggest challenges in the coming months will be to develop a consensus on what changes, if any, we should make to our current rules and regulations.  We will keep you informed.

More importantly, we know from the survey results that we need to find ways to earn a greater degree of owner trust in our property management firm and the board.  We will be mindful of this as we develop and execute our plans for 2019.  With your cooperation, patience and assistance, we are confident that we can have a very productive and beneficial year.

On behalf of the entire SMA board, we hope you have a wonderful holiday season and a very happy new year.

- John Gullett, President

Mailing your assessment payment? Send it to Arizona bank 

Invoices for SMA homeowners’ first-half 2019 assessment were mailed in late November, as usual. However, there are new addresses for mailing and for making online assessment payments.

Checks should be mailed to the Phoenix, Ariz., bank address listed at the bottom of the invoice. That’s because AAMG is no longer able to accept payments at its Canon Boulevard address. Just make sure you make your check payable to Stratford Manor Association.

If you usually pay online, there is a new website for making those payments—www.mutualpaypropertypay.com. When making an online payment you will need the Association ID number and account number from your invoice, and the Management Company ID number, 4531.

Payment is due Jan. 1, 2019, but there is a 30-day grace period. If payment isn’t made by January 31, a late fee will be imposed. 

Board Officers, Committee Chairs Selected

The SMA board elected its slate of officers for 2019 at a special organizational meeting in early November, returning John Gullett and Linda Wahlert to their 2018 positions as president and vice president, respectively. In addition, Ann Turner was elected secretary and Tonita Hoe was named treasurer.

The board also appointed the following board members to head up five committees: Ms. Wahlert, nominating committee; Satori Gregorakis, architectural control committee; Nancy Allen, landscaping committee; Ms. Hoe, rules and regulations committee; and Katie Johnston, social & welcoming committee.

Also volunteering to serve on various committees were: Ms. Allen, (nominating); Ms. Wahlert and Ms. Johnston (architectural control); Caroline Langdon (landscaping); Kevin Leigh and Ms. Johnston (rules & regulations); and non-board-member Barbara Lucas (social & welcoming).

Mr. Gullett stressed that the board would welcome additional volunteers to help the committees. “Volunteers are the lifeblood of any nonprofit organization, he said, “and I am very excited to enter 2019 with such a strong group of Stratford Manor residents on our board and committees.”

Ann Turner rejoins SMA Board

Ann Turner, 168 Wellesley Dr., was appointed to the SMA board at the Association’s special organizational meeting on Nov. 7. Her election came after the board accepted the resignation of board member Linda White. After her election at the SMA annual meeting in October, Ms. White concluded that she could not serve.

Ms. Turner, who ended her previous board term in October of last year, said she accepted the opportunity to rejoin the board because “Stratford Manor is a wonderful community, and keeping it that way requires homeowner participation on many levels. I realized I still wanted to take an active role in keeping SMA a great place to live.”

Ms. Turner was also elected secretary of the board (See separate story on board officers).

Drainage work winding up; lights for remaining signs have to wait

Stratford Manor’s two remaining artificial swales, or ditches, designed to improve water runoff were poured in early December, leaving ground repairs as the final phase of this long-delayed project.

The swales are shallow concrete ditches with gently sloping sides, which divert rain water away from homes and into storm drains. They are located behind 121 Sloane Place and 141-147 Wellesley Drive, and in the common area between Wellesley and Kenilworth Drive.

E. M. Muller, the contractor, said the final work was expected to be done soon. December marks the one-year anniversary of the signing of the contract for this project. Bad weather and other issues caused numerous delays over the course of 2018, and only one of three swales had been created by October.
Meanwhile, a plan to light up all three Stratford Manor signs hit a snag when Dominion Energy informed AAMG that it would cost several thousand dollars to provide electrical connections to two of the lights. The first light, which now illuminates the sign at the end of the City’s portion of Wellesley Drive, gets its electricity from a nearby Stratford Manor lamp post.

“We think it adds a great deal to that entrance,” said John Gullett, president of the SMA, “and we haven’t given up on the other two. We have asked our electrical contractor to explore other options, including solar power. But we don’t have a solution yet.”

Landscaper stays busy as holidays near

Year Round Landscaping (YRL), SMA’s landscaping contractor, is a common sight these days, as it races to finish up its Stratford Manor work before Santa arrives.
Falling leaves are still being picked up; the large flower bed adjacent to 119 Wellesley was recently cleaned out and trimmed up for security reasons; 100 new pansies have been planted on Sloan Place and at the three Stratford Manor signs, many of them at no charge; and the long-awaited Kenilworth islands beautification is on track for completion by year-end, according to YRL.

The latter project, which was delayed earlier because of bad weather, involves trimming trees, planting new grass and plants, and spreading new mulch. What we wanted to do,” said Nancy Allen, who leads up the landscaping committee, “was to give that stretch of Kenilworth a major facelift-- to allow us to have an attractive gateway to Stratford Manor from the Deep Creek Road side.”

“It’s going to be really nice,” said Ms. Allen.

Final 2018 inspections completed without a hitch

The second and final round of architectural inspections for 2018 went well, according to Satori Gregorakis, chairman of the architectural control committee, and Robbi Henry, AAMG’s property manager.

A total of 55 violations were written up in October, the most frequent type involving the need for power washing sheds or homes, grass or tree trimming, and removing miscellaneous trash or storage items in the rear of homes.

One of the more common violations cited last spring involved damaged rake boards (the name given to the board placed along the slope of your roof to give it a more finished look). It can be expensive to fix. Following the mailing of notices to homeowners in April, Ms. Henry said, the most frequent question homeowners had was, “What’s a rake board?”

“This time around,” said Mr. Gregorakis,  “we were pleased to see that there weren’t any rake board violations.” He said all of those spotted in the spring had been fixed, and homeowners apparently were now more aware of the need to keep them in good shape.

When a follow-up inspection was done in late November, all but nine of the 55 violations had been corrected. Some, especially those involving painting, will have to wait until warmer weather next spring.

“It’s apparent that our residents understand that the association’s governing rules and regulations do help protect and enhance property values,” said Mr. Gregorakis,” which benefits all of us.”

Plan to prevent package theft

This time of year, delivery trucks jam the streets, packages litter doorsteps and sometimes porch pirates, as they have come to be known, pay unwelcome visits. It’s peak season for package theft, a problem that exists year-round. 

In 2016 and 2017, Stratford Manor paid off-duty police officers to patrol our community this time of year. While the presence of police might have had a deterrent effect, the patrols were too intermittent to count on to keep thieves at bay. And the expense of even those limited patrols was quite high. As a result, the board decided not to hire officers this year. 

The SMA board has received few reports of package thefts this year, but if you’re shopping online for the holidays, or any other time of year, you need to plan to prevent package theft:
  • Require a signature. If you’re not home, a note will be left letting you know when they will re-deliver (or where you can pick up the item instead).
  • Get to know your neighbors and develop your own neighborhood watch. Help one another out by picking up packages you see outside and drop texts or emails to alert one another what you’ve done.
  • If you know someone who is home during the day, you might ask to use their address for delivery.  Or have packages delivered to your work, if allowed.
  • Provide some porch coverage. Porch pirates are most likely to strike when they see a package sitting out in the open. If they can't see a package from the street, they're far less likely to walk up to see what they can grab. Decorative items or furnishings like planters can help reduce the visibility of a package.
  • Get a camera. Many thieves will stay away from a porch that's filming them. In order for your video doorbell or camera to be a deterrent, make sure it’s very visible.
  • Pick it up. Package Concierge, UPS Access Point and Amazon Locker Delivery all let packages be delivered to a secure location. Many large online retailers offer free shipping directly to a nearby store.

Trash Pickup Schedule

Dec. 18—Trash only
Dec. 26—Weds pick-up due to Christmas Holiday. Trash, recycling & bulk
Jan. 2—Weds pick-up due to New Year holiday. Trash only
Jan. 8—Trash, recycling & bulk
Jan. 15—Trash only
Jan. 23—Weds pick-up due to MLK holiday. Trash, recycling & bulk
Jan 29—Trash only
Feb 5—Trash, recycling & bulk
Feb. 12—Trash only
Feb. 20—Weds pick-up due to Presidents Day holiday. Trash, recycling & bulk
Feb. 26—Trash only

If your container was missed during collection, call 757-933-2311.

Remember: Trash receptacles should be curbside for collection no earlier than 3pm on Monday for collection on Tuesday and removed from the street
by 6pm on Wednesday.